Effective Date: 19/05/2025

Music 4 Memories Ltd Website: www.music-4-memories.co.uk
Registered Address: 32a Storrs Hill Road, Ossett, West Yorkshire, WF5 0DL
Company Registration Number: 15728863

1. Introduction

At Music 4 Memories Ltd  your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and online store.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

2. Information We Collect

We collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Payment details (processed securely by third-party payment providers; we do not store card details).
• Technical Data: IP address, browser type, and device information.
• Usage Data: Information about how you use our website and online store.
• Marketing Preferences: Preferences for receiving marketing communications from us.

3. How We Collect Your Data

We collect data through:

• Direct interactions (e.g., when you place an order, subscribe to our newsletter, or contact us)
• Automated technologies (e.g., cookies, server logs)
• Third parties (e.g., payment processors, delivery services)

4. How We Use Your Data

We use your data for the following purposes:

• To process and fulfill your orders
• To manage your account
• To communicate with you regarding your order or inquiries
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Performance of a contract (e.g., to fulfill an order)
• Legal obligation (e.g., record-keeping)
• Legitimate interests (e.g., improving our services)
• Consent (e.g., for marketing communications)

6. Data Sharing

We may share your data with:

• Payment processors (e.g., PayPal, Stripe)
• Delivery services (e.g., Royal Mail, couriers)
• IT service providers (e.g., web hosting services)
• Legal or regulatory authorities, if required by law

We never sell your personal data to third parties.

7. International Data Transfers

If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

8. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, and accounting requirements

9. Your Rights

Under GDPR, you have the following rights:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data
• Restrict processing of your data
• Object to processing
• Data portability

You can exercise these rights by contacting us at [Insert Email Address].

10. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

11. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences via your browser settings. For more details, please refer to our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated via email (if applicable).

13. Contact Us

For any questions about this Privacy Policy or to exercise your data protection rights:

Music 4 Memories Ltd
32a Storrs Hill Road, Ossett, West Yorkshire, WF5 0DL
Email: [email protected]

Phone: 07305675792

Supervisory Authority: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not adequately protected your personal data.