FAQs

Read through our Frequently Asked Questions below. If you have any queries not mentioned below, please don’t hesitate to get in touch.

How Music Helps

Headphones can be a tool for people with dementia to engage with their choice of music to avoid unwanted sounds.

Headphone-based music interventions can help improve the quality of life for people with dementia in long-term care homes.

Is a Charger Cable & Plug included with the Headset?

Yes, Both the Charging Cable & Charging Plug are included with the Headset.

We advise to wipe the ear pieces between residents however for Infectious Disease Control in certain Care Homes, Hospitals and Hospices, wiping with a hygienic wipe is not sufficient we can supply your Establishment with Hygienic ear covers if required,  you can find these in our online shop.

Yes, we offer different packages to suit every Care Home, Hospital or Hospice. Orders Valued over £100 receive FREE Delivery, All orders over ten units come with a Free Storage Bag. (Individual storage bags can be purchased from our Shop). We also Offer Silent Disco Packages with Choices of Genres and also the choice to purchase Hygienic Earpiece covers for Infectious Disease Control.

The Headset takes around 40 minutes to charge, when placed on charge a red light will appear on the Earpiece, once charged that light will turn blue to show a full charge.

Once the Headset has been charged the Headset will last for around 5 – 6 Hours of play

Yes, you can purchase any quantity of Headset and any combination of Genre/ Era to suit your own needs for your Care Home, Hospital or Individual Play. We always have plenty of Headsets in stock to supply larger orders.

All the Headsets come in White with a clearly marked Green Arrow Play & Pause button to make it easier to see. Each Headset comes clearly marked with the Genre/ Era of Music inside the Headset.

Yes, If you pop your postcode into our integrated map you will see the care homes in your area that have signed up for gifting. Every home would be so grateful of your gift. If the home you are wanting to donate to is not yet signed up to gifting, we can contact them on your behalf.

Delivery is currently within the UK only but please contact to get a quote to send a Headset Overseas.

Of course! Simply select the Headset for Home Listening product and enter your desired delivery address.